Privacy Policy and Terms of Use
This page contains the privacy policy and the terms of use for this website.
The Privacy Policy describes our practices regarding collection and use of
personal data. The Terms of Use states the conditions and expectations which
govern your use of this website. We recommend checking this page frequently
to review any updates or changes to these documents.
PRIVACY POLICY
This website is owned and operated owned by
Tennant Company whose address is Tennant Co., 701 North Lilac Drive, P.O.
Box 1452, Minneapolis, MN 55440, United States ("Tennant") and operated for
and on behalf of itself and all of its worldwide subsidiaries ("Tennant Group"). A list of the companies forming
the Tennant Group is available on request by
writing to us at the address below.
The terms "we", "us", "our" and
"ours" when used in this Privacy Policy means Tennant, or any member of the Tennant Group.
The terms "you", "your" and "yours" when used in this Privacy Policy
mean any user of our website, any person submitting a
request or inquiry to us, or any customer of ours.
Introduction to Privacy Policy
We are committed to the privacy and confidentiality of information provided
by you to us. This Privacy Policy describes our current policies and
practices with regard to Personal Data collected by us from you directly
and/or through the website. The term "Personal Data" refers to personally
identifiable information about you, such as your name, job description,
birthday, e-mail address or mailing address.
Please note that by submitting Personal Data manually or in electronic form
to us and/or by using our website you give your consent that all Personal
Data on each occasion that you submit may be processed by, and/or shared
within the Tennant Group, in the
manner and for the purposes described in this Privacy Policy.
Notification of changes to this Privacy Policy
We are continually improving our methods of communication and adding new
functionality and features to this website and to our existing services.
Because of these ongoing changes, changes in the law and the changing nature
of technology, our data practices will change from time to time. If and when
our data practices change, we will notify you of the changes via this page.
We encourage you to check this Privacy Policy frequently.
Collection of Personal Data including e-mail addresses
You may provide us with your Personal Data in order to receive information,
advice, products or services from us. We may request personal information
about you such as your name, postal address, email address, telephone
numbers and we may ask for information which enables us to provide a
personalized service to you. The information you give us is either manually
or electronically stored in our databases.
We sometimes supplement the information that you provide with information
that is received from third parties. For instance, if inaccurate zip/postal
codes are received, we may use third party software to fix them.
To comply with applicable laws and regulations, we may need to request
additional evidence of identity from you, and may use a credit reference
agency for this purpose (who will record that an inquiry has been made).
We also reserve the right to monitor and/or record your communication with
us by mail, voice, email, visits to our website or any other form of
transmission for the purposes of quality control, security and other
business needs. Any Personal Data contained in such recorded information
will be processed in accordance with the terms of this Privacy Policy.
We may also receive your Personal Data from other members of the Tennant
Group, our service providers, agents, advisers or business partners. Where
Personal Data is disclosed to us by third parties, it is the obligation of
the disclosing party to ensure such Personal Data is disclosed with
requisite authority and consent and we will process such Personal Data in
accordance with this Privacy Policy.
Use of Personal Data
We process your Personal Data, and share your Personal Data with other
members of the Tennant Group, or others, only for specific and limited
purposes. We ask only for data that is adequate, relevant and not excessive
for those purposes. Some of these purposes may include the following:
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To provide the products or services you have requested
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To process your request for information or advice
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To send you updates on issues we think may be of interest to you
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For the purposes of accounting
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To contact you occasionally to inform you of products and services provided
by us, We may contact you by letter, telephone or email for this purpose.
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To help diagnose any problems with our server, and administer our website
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To process your job application
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For marketing or market research purposes.
Data collected through your visits to this website
In addition to the information we collect as described above, we may from
time to time use technology to collect information about your use of our
website. For example, we may use technology to track which pages of our
website our visitors view. We also use technology to determine which Web
browsers our visitors use. This technology does not
identify you personally; it simply enables us to compile statistics about
our visitors and their use of our website.
We use these types of data to improve the content and functionality of our
website and our e-mail updates, to better understand our customers and
visitors, and to improve the services we offer.
Cookies
In order to collect the anonymous data described in the preceding paragraph,
we may use temporary "cookies" that remain in the cookies file of your
browser until the browser is closed.
Cookies by themselves cannot be used to discover the identity of the user. A
cookie is a small piece of information which is sent to your browser and
stored on your computer's hard drive. Cookies do not damage your computer.
You can set your browser to notify you when you receive a cookie. This
enables you to decide if you want to accept it or not.
We also use your IP address to help diagnose problems with our server and to
administer our website. An IP address is a numeric code that identifies your
computer on a network, or in this case, the Internet. Your IP address is
also used to gather broad demographic information, such as determining how
many of our visitors are from outside of the US.
We may also perform IP lookups to determine which domain you are coming from
(i.e: aol.com, yourcompany.com) to more accurately gauge our users"
demographics.
Disclosure of your Personal Data
We do not share with, sell, or distribute your Personal Data to unrelated
third parties for their own marketing purposes. We only share your
Personal Data with third parties under these limited circumstances:
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We may share various details about you with other members of the Tennant
Group, our partners, advisers and other agents in order to provide you with
the specific products or services you require or to look after products or
services you currently receive from us.
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Personal Data may occasionally be transferred to third parties who act for
us for further processing in accordance with the purposes for which the data
was originally collected or for purposes to which you have consented or
otherwise in accordance with this Privacy Policy. For example, sometimes a
third party may have access to your Personal Data in order to support our
information technology or to handle mailings on our behalf.
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We may share or transfer the information in our databases to comply with a
legal or regulatory requirement, for the administration of justice,
interacting with anti-fraud databases and denied parties lists, to protect
your vital interests, to protect the security or integrity of our databases
or this website, to take precautions against legal liability, or in the
event of our sale, merger, reorganisation, transfer of business, dissolution
or similar event.
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If we sell or buy any business or assets, in which case we may disclose your
Personal Data to the prospective seller or buyer of such business or assets.
Where appropriate, before disclosing Personal Data to a third party, we
contractually require the third party to take adequate precautions to
protect that data and to comply with applicable law.
Data Integrity and Security
We strive to maintain the reliability, accuracy, completeness and currency
of Personal Data in our databases and to protect the privacy and security of
our databases. The security measures in place on our website and computer
systems, aim to protect the loss, misuse or alteration of the information
you provide to us. We keep your Personal Data only for as long as reasonably
necessary for the purposes for which it was collected or to comply with any
applicable legal or regulatory requirements, or our data retention policy.
Data Access
Upon receipt of your written request and enough information to permit us to
identify your Personal Data, we will (subject to applicable law) disclose to
you the Personal Data we hold about you, for which we may charge a small fee
(where applicable laws permit).
Requests to delete Personal Data are subject to any applicable legal and
regulatory requirements or document retention obligations and any of our
current contracts which are still in force.
If you wish to make a subject access request, relating to Personal Data held
about you by the Tennant Group, please write to:
Tennant Company
701 N. Lilac Dr.
PO Box
1452
Minneapolis, MN
55440
USA
Attn: General
Counsel's Office
Inaccurate Data
We encourage you to ensure that your Personal Data is accurate and kept up
to date so please regularly update any information you have given to us by
sending an email to info@tennantco.com, or by
writing to us. We will correct, amend or delete any Personal Data
that you notify us is inaccurate and notify any third party recipients of
necessary changes.
Links to other websites
Our website may contain hyperlinks to websites that are not operated by us.
Any such hyperlinks are provided for your reference and convenience only and
do not imply any endorsement of the activities of these third-party websites
or any association with their operators. We do not control these websites
and are not responsible for their data or privacy practices. We urge you to
review any privacy policy posted on any site you visit before using the site
or providing any Personal Data about yourself.
Our website contains hyperlinks to other pages on our website. We may use
technology to track how often these links are used and which pages on our
website our visitors choose to view. Again this technology does not identify
you personally � it simply enables us to compile statistics about the use of
these hyperlinks.
Transfer of Data Abroad
We may transfer data between members of the Tennant Group, and our
offices and third party processors which may be located outside the EEA.
Where your Personal Data is transferred outside the EEA we will ensure that
the recipient agrees to keep your information confidential and hold it
securely in accordance with the requirements of the DPA.
If you are visiting our website from a country other than the
country in which our servers are located (currently the US), the various communications will necessarily result in the
transfer of information across international boundaries.
By providing us with your Personal Data, you consent to the processing and
transfer of your data as set out in this section.
Unsubscribe
We hope you will be delighted with our services. If you no longer wish to
receive information from us and want to be removed from our standard mailing
list you can "unsubscribe" by following the instructions in the email
received from us or by mail by writing to us at the address given below.
Please allow up to twenty eight days for the unsubscribe process to be
completed.
Remember that by stopping the information that you receive from us about our
products and services may not benefit you.
Governing Law
This Privacy Policy forms part of our website and as such shall be governed
by and construed in accordance with the laws of Minnesota. You agree to
submit any dispute arising out of your use of this website to the exclusive
jurisdiction of the courts of Minnesota.
Feedback
We welcome comments about this Privacy Policy. If you have any questions
about this Privacy Policy, or any part of our service, you may contact us by
emailing Tennant at info@tennantco.com
or by writing to us at the address found below:
Tennant Company
701 N. Lilac Dr.
PO Box
1452
Minneapolis, MN
55440
USA
Attn: General
Counsel's Office
TERMS OF
USE
These Terms of Use (together with the documents
referred to in them) ("Terms") inform you of the conditions on which you may
make use of our website(s), whether as a guest or a registered user.
Please read these Terms of use carefully before
you start to use the website. By using our website, you indicate that you
accept these Terms of use and that you agree to abide by them. If you do not
agree to these Terms, please refrain from using our website.
We would also like to draw your attention to the
fact that not all products and services listed on this website are available
in all jurisdictions.
INFORMATION ABOUT US
This website is operated by Tennant Company.
Tennant Company is a Minnesota Corporation whose address is 701 North Lilac
Drive, PO Box 1452, Minneapolis, MN 55440, United State and operated on
behalf of itself and its worldwide subsidiaries ("Tennant Group"). A list of
the companies forming the Tennant Group is available by writing to us at the
address below.
The terms
"we", "us", "our" and "ours" when used in these Terms means Tennant, or any member of the Tennant Group.
The terms "you", "your"
and "yours" when used in these Terms mean any user of our website.
ACCESSING OUR WEBSITE
Access to our website is permitted on a temporary
basis, and we reserve the right to withdraw or amend the service we provide
on our website without notice (see below). We will not be liable if for any
reason our website is unavailable at any time or for any period.
From time to time, we may restrict access to some
parts of our website, or our entire website, to users who have registered
with us.
If you choose, or you are provided with, a user
identification code, password or any other piece of information as part of
our security procedures, you must treat such information as confidential,
and you must not disclose it to any third party. We have the right to
disable any user identification code or password, whether chosen by you or
allocated by us, at any time, if in our opinion you have failed to comply
with any of the provisions of these terms of use.
When accessing our website you must use it in a
fair and legal manner.
You are responsible for making all arrangements
necessary for you to have access to our website. You are also responsible
for ensuring that all persons who access our website through your internet
connection are aware of these terms, and that they comply with them.
INTELLECTUAL PROPERTY RIGHTS
We are the owner or the licensee of all
intellectual property rights in our website, and in the material published
on it. Those works are protected by copyright laws and treaties around the
world. All such rights are reserved.
You may print off copies, and may download
extracts, of any page(s) from our website for your reference and you may
draw the attention of others within your organization to material posted on
our website.
You must not use any part of the materials on our
website for other commercial purposes without obtaining a licence to do so from us or our
licensors.
You must not modify the paper or digital copies of
any materials you have printed off or downloaded in any way, and you must
not use any illustrations, photographs, video or audio sequences or any
graphics separately from any accompanying text.
Our status (and that of any identified
contributors) as the authors of material on our website must always be
acknowledged.
If you print off, copy or download any part of our
website in breach of these terms of use, your right to use our website will
cease immediately and you must, at our option, return or destroy any copies
of the materials you have made.
OUR WEBSITE CHANGES REGULARLY
We aim to update our website regularly, and may
change the content at any time. If the need arises, we may suspend access to
our website, or close it indefinitely. Any of the material on our website
may be out of date at any given time, and we are under no obligation to
update such material.
OUR LIABILITY
To the extent permitted by applicable law, we,
other members of our group of companies and third parties connected to us
hereby expressly exclude:
- All conditions, warranties and other terms
which might otherwise be expressed or implied by statute, common law or the
law of equity, including, without limitation, any warranties of
merchantability or fitness for a particular purpose.
- Any liability for any direct, indirect or
consequential loss or damage incurred by any user in connection with our
website or in connection with the use, inability to use, or results of the
use of our website, any websites linked to it and any materials posted on
it, including but not limited to:
- loss of income or revenue;
- loss of business;
- loss of profits or contracts;
- loss of anticipated
savings;
- loss of data;
- loss of goodwill;
- wasted management or office time; and
whether caused by tort
(including negligence), breach of contract or otherwise, even if
foreseeable.
This does not affect our liability for death or
personal injury arising from our negligence, nor our liability for
fraudulent misrepresentation or misrepresentation as to a fundamental
matter, nor any other liability which cannot be excluded or limited under
applicable law.
INFORMATION ABOUT YOU AND YOUR VISITS TO OUR
WEBSITE
We process information about you in accordance
with our privacy policy, which is available on this page. By using our
website, you consent to such processing and you warrant that all data
provided by you is accurate.
TRANSACTIONS CONCLUDED AS A RESULT TO YOUR VISIT
TO OUR WEBSITE
Any contract for the
supply of goods forms as a result of your visit(s) to our website will be
governed by these the Tennant Terms and Conditions found here unless
otherwise agreed to in writing.
VIRUSES, HACKING AND OTHER OFFENCES
You must not misuse our website by knowingly
introducing viruses, trojans, worms, logic bombs or other material which is
malicious or technologically harmful. You must not attempt to gain
unauthorised access to our website,
the server on which our website is stored or any server, computer or
database connected to our website. You must not attack our website via a
denial-of-service attack or a distributed denial-of service attack.
By breaching this provision, you may commit a
criminal offense under applicable laws. We will report any such breach to
the relevant law enforcement authorities and we will cooperate with those
authorities by disclosing your identity to them. In the event of such a
breach, your right to use our website will cease immediately.
We will not be liable for any loss or damage
caused by a distributed denial-of-service attack, viruses or other
technologically harmful material that may infect your computer equipment,
computer programs, data or other proprietary material due to your use of our
website or to your downloading of any material posted on it, or on any
website linked to it.
LINKING TO OUR WEBSITE
You may establish a hyperlink to this website from
any website that it owned by you. Such linking is subject to these
Terms and Tennant reserves the right to withdraw your permission to link if
in Tennant's sole judgment it is reasonable to do so.
If you wish to make any use of material on our
website other than that set out above, please address your request to
info@tennantco.com.
LINKS FROM OUR WEBSITE
Where our website contains links to other websites
and resources provided by third parties, these links are provided for your
information only. We have no control over the contents of those websites or
resources, and accept no responsibility for them or for any loss or damage
that may arise from your use of them.
DISCLAIMER
We make no warranties, representations or
undertakings in relation to any of the content of this website (including
the accuracy, quality or fitness for any purpose of the content).
JURISDICTION AND APPLICABLE LAW
These terms of use shall be
governed and construed in accordance with the laws of Minnesota, USA. Any
disputes over any claim arising from, or related to, a visit to our website
shall be subject to the exclusive jurisdiction of the Courts of Minnesota.
We retain the right to bring proceedings against you for breach of these
conditions in your country of residence or any other relevant country.
If these terms and conditions
are not accepted in full, the use of this site must cease immediately.
VARIATIONS
We may revise these terms of use at any time by
amending this page. You are expected to check this page from time to time to
take notice of any changes we made, as they are binding on you. Some of the
provisions contained in these terms of use may also be superseded by
provisions or notices published elsewhere on our website.
ADDITIONAL TERMS
Certain pages or sections of this website may
contain terms and conditions of use which are in addition to or different
from these website terms of use. In the event of a conflict between both of
these terms, the additional or different terms and conditions shall govern
the relationship between you and our company with respect to the specific
pages or sections to which they apply.
YOUR CONCERNS
If you have any concerns about material which
appears on our website, please contact Tennant by email at info@tennantco.com or by mail at the
address below:
Tennant Company
701 N. Lilac Dr.
PO Box
1452
Minneapolis, MN
55440
USA
Attn: General
Counsel's Office