Gold Service Plan

TennantTrue^® Gold Service provides equipment protection and great budget control — with coverage of the service events likely to cause spikes in your maintenance costs. This service plan includes maintenance and breakdown coverage from our factory-direct technicians along with parts and most consumables to maximize uptime and equipment life.

If you want to protect your valuable equipment investment and control your service costs, rely on our TennantTrue Gold Service plan.

What is Included with TennantTrue Gold Service?

Planned
Maintenance

Planned Maintenance (PM) by certified Tennant Technicians.

Planned maintenance visits include:

Inspections / diagnostics
Lubrication
Maintenance parts
Adjustments

OEM Parts and
Factory Updates

OEM parts and factory updates applied during service visits.

Included:

All parts, including batteries
Replacement brushes (extra fee for abrassive and super abrassive)

Not Included:

Chemicals
Pads
Parts needed due to customer misuse or abuse

Priority Breakdown
Repair Response

Priority repair response and parts / labor coverage for equipment breakdowns.

Breakdown repair visits include:

Trip
Labor
Most parts

Technical Assistance
Center Access

Access to Tennant's Technical Assistance Center (TAC)

Gold Service at a Glance

Coverage Level: Full service (PM & Repair) + TAC
Planned Maintenance: Included (trips / labor / PM parts)
Breakdown Repairs: Included (trip / labor / PM parts)
Parts Included: All (excluding pads, chemicals, and parts needed due to misuse or abuse)
Ideal For: Full cost Predictability