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Service Plan Inquiry

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TennantTrue Service

Our service plans are backed by an unparalleled network of factory-trained technicians and includes genuine original equipment manufacturer parts designed for peak performance in Tennant equipment. The benefits of TennantTrue® Service begin on day one and last for the life of your machine.

Compare Service Plans

Use the chart below to compare the benefits of each TennantTrue® service plan to see which one is right for you.


Plan Inclusions No Agreement Pay as You Go Block of Time Silver   Gold
AMR Core AMR Gold
  Scheduled Equipment Inspection          
  Planned Maintenance
  (includes labor and travel)
     
  On-Demand Breakdown Repair Service
  (excludes labor and travel)
  ●    
  On-Demand Breakdown Repair Service 
  (includes labor and travel)
         
  Wear to Wearable*        
  Next Day Onsite Response**  
  Virtual Technician Support***          
  New Equipment****
  (< 6 months in service)
   
  In-Service Equipment
  (> 6 months in service)
       
  Discounted Labor Rate for Billable Charges  
  Fixed Pricing    
  Scheduled Billing
  (pre-pay or monthly)
   

● - included
○ - optional

*Chemicals, pads and customer abuse not covered
**Next business day on-site Service Level Agreement dependent upon triage call prior to 1 p.m. CT; applies in standard direct service areas only
***Provided M – F 7AM – 6PM CST, excluding holidays
****AMR Core is only available for new equipment at time of sale

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