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Service Plan Inquiry
Please fill out the form below and a Tennant representative will contact you.
Our service plans are backed by an unparalleled network of factory-trained technicians and includes genuine original equipment manufacturer parts designed for peak performance in Tennant equipment. The benefits of TennantTrue® Service begin on day one and last for the life of your machine.
Compare Service Plans
Use the chart below to compare the benefits of each TennantTrue® service plan to see which one is right for you.
| Plan Inclusions | No Agreement | Pay as You Go | Block of Time | Silver | Gold |
AMR Silver | AMR Gold |
|---|---|---|---|---|---|---|---|
| Scheduled Equipment Inspection | ● | ||||||
| Planned Maintenance (includes labor and travel) |
● | ● | ● | ● | ● | ||
| On-Demand Breakdown Repair Service (excludes labor and travel) |
● | ● | ● | ● | ● | ||
| On-Demand Breakdown Repair Service (includes labor and travel) |
● | ● | |||||
| Wear to Wearable* | ● | ● | ● | ● | |||
| Next Day Onsite Response** | ○ | ○ | ○ | ○ | ● | ||
| Virtual Technician Support*** | ● | ● | |||||
| New Equipment**** (< 6 months in service) |
● | ● | ● | ● | ● | ● | |
| In-Service Equipment (> 6 months in service) |
● | ● | ● | ||||
| Discounted Labor Rate for Billable Charges | ● | ● | ● | ● | ● | ● | |
| Fixed Pricing | ○ | ○ | ○ | ○ | ○ | ||
| Scheduled Billing (pre-pay or monthly) |
○ | ○ | ○ | ○ | ○ |
● - included
○ - optional
*Chemicals, pads and customer abuse not covered
**Next business day on-site Service Level Agreement dependent upon triage call prior to 1 p.m. CT; applies in standard direct service areas only
***Provided M – F 7AM – 6PM CST, excluding holidays
****AMR Core is only available for new equipment at time of sale
